1. Information We Collect
We may collect the following personal information when you interact with our website:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Payment information (processed securely through third-party payment providers)
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Order history
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Website usage data (via cookies)
We only collect information necessary to process orders, improve our services, and communicate with you.
2. How We Use Your Information
Your information may be used to:
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Process and fulfill your orders
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Communicate order confirmations and delivery updates
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Respond to enquiries and customer support requests
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Improve our products and website experience
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Send promotional emails (only if you opt-in)
We do not sell or rent your personal information to third parties.
3. Payment Security
All payments are processed through secure, encrypted third-party payment gateways. Bio-T Crown does not store your full banking or card details.
4. Sharing of Information
We may share limited personal information with:
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Courier services (for delivery purposes)
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Payment service providers
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Website hosting and technical service providers
These partners are required to keep your information secure and confidential.
5. Cookies & Website Tracking
Our website may use cookies to:
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Improve your browsing experience
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Remember your preferences
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Analyze website traffic
You may disable cookies in your browser settings, though some website features may not function properly.
6. Data Protection & Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online system can guarantee 100% security.
7. Your Rights
You have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of your information (where legally permitted)
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Withdraw consent for marketing communications
To exercise these rights, please contact us directly.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Updates to This Policy
Bio-T Crown reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.