Orders & Shipping
How long does it take to process my order?
Orders are typically processed within 1–3 business days after payment confirmation. You will receive a confirmation once your order has been shipped.
How long will my package take to arrive?
Shipping times depend on your location:
Major cities: 2–5 business days
Regional areas: 3–7 business days
Delivery times may vary during peak periods.
Do you ship nationwide?
Yes, we ship nationwide. Delivery coverage depends on courier availability in your area.
How can I track my order?
Once your order has been dispatched, you will receive a tracking number via email or SMS to monitor your delivery.
What if my order arrives damaged?
If your product arrives damaged, please contact us within 48 hours of receiving your parcel. Include clear photos of the damaged item and packaging so we can assist you promptly.
Why is my tracking number not updating?
Complexion-perfecting natural foundation enriched with antioxidant-packed superfruits, vitamins, and other skin-nourishing nutrients. Creamy liquid formula sets with a pristine matte finish for soft, velvety smooth skin.
Say hello to flawless, long-lasting foundation that comes in 7 melt-into-your-skin shades. This lightweight, innovative formula creates a smooth, natural matte finish that won’t settle into lines. It’s the perfect fit for your skin. 1 fl. oz.
Returns & Exchanges
What is your return policy?
Due to the nature of our organic beauty products, we can only accept returns on unused and unopened items in their original packaging.
How many days do I have to request a return?
Return requests must be made within 7 days of receiving your order.
Can I exchange a product?
Yes, exchanges are allowed for unused and unopened products. Shipping costs for exchanges may apply.
Do you offer refunds?
Refunds are processed once the returned item has been inspected and approved. Refunds will be made to the original payment method used at checkout.
Are shipping fees refundable?
Shipping fees are non-refundable unless the return is due to an error on our part (e.g., incorrect or damaged item).
How do I start a return or exchange?
To initiate a return or exchange, please contact us through our Contact Page or email us with:
Your full name
Order number
Reason for return
Photos (if applicable)
Our team will guide you through the next steps.